T-TMS (Transportation Management System)

T-TMS Transportation Management System

T-TMS is a next-generation, cloud-based transportation management platform built for Red Dog Logistics Inc., designed to automate freight operations and enhance decision-making across logistics workflows.

The system leverages AI for communication, analytics, and document intelligence replacing manual workflows with precision automation and real-time insights.

YEAR

2013

CLIENT

Red Dog Logistics Inc.

SERVICES

Design, Development, Custom AI Integrations, AI Optimization, Server Management

AI-Features

AI Voice-Based Call Taking and Customer Service
This system introduces intelligent, voice-driven customer communication powered by natural language processing. It handles inbound and outbound calls, identifies user intent, and delivers instant responses or escalations. The AI adapts to varying accents and logistics-specific terminology, enabling seamless interaction between customers, brokers, and dispatchers. By integrating with the company’s CRM and booking systems, the feature ensures that calls are automatically logged, classified, and acted upon reducing human workload while maintaining 24/7 responsiveness.
AI Rate Analysis and Reporting Engine
The rate analysis system continuously monitors carrier rates, fuel costs, and regional demand to produce real-time pricing insights. Using predictive analytics and trend forecasting, the AI recommends optimal rate adjustments that balance profitability with competitiveness. This feature eliminates guesswork in rate negotiation, allowing Red Dog Logistics to make evidence-based pricing decisions that reflect real market dynamics. Automated rate reports, updated hourly, provide management with actionable intelligence for both tactical and strategic planning.
Computer Vision-Based Document Verification and Signature Validation
T-TMS integrates a powerful computer vision module to handle document and compliance verification at scale. Using OCR and deep learning models, the AI scans and validates shipping documents, bills of lading, and contracts, flagging any inconsistencies or missing data. A specialized signature verifier compares submitted signatures against stored records in real time, detecting forgeries or anomalies with high precision. This ensures compliance, reduces manual verification efforts, and enhances trust and transparency across operations.