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Case · 22 · Management Systems

Transform Transportation Into A Competitive Advantage.

Thirteen years in production. Six named clients. One platform underneath.

T-TMS is a cloud-based, AI-powered Transportation Management System — designed, built, integrated, optimized, and maintained by Creative Mantra. Voice AI on the phones. A predictive rate engine that never stops thinking. Computer vision that reads paperwork the way a seasoned dispatcher would. Six named freight brokers and asset-based carriers run their operations on it, every day.

Years in continuous production
13
2013 launch year per client attestation
Named clients on public testimonials
6+
Freight brokers & asset-based carriers
AI layers on the platform
3
Voice · Rate · Vision
Voice AI responsiveness
24/7
Every call logged and classified
T-TMS marketing hero — freight brokerage TMS with real-time dashboards.
The named client roster · from t-tms.com testimonials

A cloud TMS built for a whole industry — not a single client.

T-TMS is an AI-powered Transportation Management System for freight brokers and asset-based carriers. Not an internal tool, not a one-off engagement. A shipped, marketed, multi-tenant SaaS product with six named customers on its public testimonials wall — each one running real freight operations on the platform, every hour of every day.

MH
Mike Hanson
Come Get It Trucking Inc.
ND
Nick Dimoulis
Red Dog Logistics Inc.
CP
Carissa Percival
California Delivery Services
IB
Israel Bautista
Chief Freight Lines
JR
Justin Robins
PDQ America
KB
Kit Bryan
Rediehs Freight Lines Inc.
Scope

What we were hired to build.

T-TMS is an AI-powered cloud transportation management system for freight brokers and asset-based carriers. It provides real-time shipment visibility, automated workflows, and fully customisable dashboards spanning vendor management, contract pricing, settlement and reporting — with three signature AI layers: voice-based call taking, rate analysis and computer-vision document verification.

How we planned

Six brokers, one shared platform.

T-TMS is a multi-client SaaS platform serving six named brokers, including Come Get It Trucking, Red Dog Logistics, California Delivery Services, Chief Freight Lines, PDQ America and Rediehs Freight Lines. Discovery started with real dispatcher shifts — we sat with schedulers to map every inbound call, every rate check, every document reconciliation. The three AI features were engineered to layer on top of the core TMS rather than replace it: voice AI handles 24/7 inbound/outbound calls with intent detection; the rate engine continuously ingests carrier rates, fuel and demand data; the document verification stack uses OCR plus signature validation to flag inconsistencies on bills of lading and contracts.

How we delivered

A production SaaS live for over a decade.

A production cloud SaaS live since 2013 and continuously evolved. Real-time dashboards; vendor management workflows; contract and settlement modules; EDI support; twenty-plus integration partners. Native Android + iOS driver apps, PHP + MongoDB on AWS, supporting 1000+ concurrent trucks. The voice AI logs and classifies every call into the CRM. The rate engine updates hourly. Document verification runs in real time — no batch, no manual handoff.

T-TMS dashboard overview.
Real-time dashboard — vendor management, contracts, settlement and reporting.
Document workflow — identify documents step.
Computer-vision document verification — OCR + signature validation, live.
Assign loads step of the document workflow.
Assign loads — one console for dispatch, warehouse and finance.
Driver profile form.
Driver profile — native Android + iOS apps feed the same record.
What we learnt

Freight is a relationship business.

Freight is a relationship business; automation must preserve human agency. Voice AI works best when it identifies intent and escalates edge cases rather than pretending to handle every call. The rate engine’s real value is trend forecasting — what to bid next week — not just reporting on today’s market.

How the client improved

Network effects across a multi-client platform.

One public T-TMS client testimonial: “The TMS with their integration capabilities has helped us grow our revenue 5X times.” Brokers see reduced coordination overhead; carriers see faster settlement. The multi-client model creates network effects — a document check added for one client benefits all.

01 / 02 · Public client testimonial
The TMS with their integration capabilities has helped us grow our revenue 5X times.
A T-TMS client
from t-tms.com
02 / 02 · CEO testimonial
Working with Creative Mantra didn’t just give us a new brand — it gave us a new way of seeing ourselves…
John
CEO, T-TMS · 2020
Stack · in receipts

Thirteen years of shipping, in one page.

Runtime
PHP + MongoDB on AWS
Multi-tenant cloud SaaS · 20+ integration partners · EDI support
Signature AI layers
Voice · Rate · Vision
Call taking · rate analysis · OCR document verification
Driver apps
Native Android + iOS
Supporting 1000+ concurrent trucks
Continuous cadence
Real-time
Rate engine updates hourly · document verification runs live · no batch, no manual handoff

A multi-client SaaS platform serving Come Get It Trucking, Red Dog Logistics, California Delivery Services, Chief Freight Lines, PDQ America and Rediehs Freight Lines. Voice AI logs every call into the CRM; the rate engine updates hourly; document verification runs live — no batch, no manual handoff.

Next case

Quikest.ai — the workspace where the whole team points at the same person.

A collaborative AI workspace with a two-stage Gemini + GPT persona pipeline, TipTap CRDT editing, MedGemma persona imagery, and a chat surface to interview personas as if they were real customers.

Have something worth building?

You THINK, We BUILD.

Send a paragraph about what you’re building to hello@creative-mantra.com. We reply within 24 hours with next steps and, for qualified scopes, a fee letter within four working days.